HUBBELL WIRING DEVICE-KELLEMS

Technical Service Knowledge Base

This Knowledge Base contains answers to frequently asked questions about our products, including information on standards, features and usage.

If you are unable to find the information you are looking for, please submit your question directly to Technical Service. This will help us continually improve the Knowledge Base over time to make it a useful resource for all who visit.

Cable, Cord and Hose Reels

Do you sell replacement ball stops for you cord reels?

Do you sell cord reels with no ends?

I need a cord reel with constant tension. Can you help me?

How do I adjust the tension of your cord reels?

Circuit-Lock

Does your Hubbell HBLDS3AC & HBLDS6AC switch meet NEMA KS-1?

DIN Rail Utility Box

Do DIN Rail Utility Boxes carry the CE mark? DIN = Deutsche Industrie Norm

Do DIN Rail Utility Boxes GFI15CB5 and DRUB15CB5 meet the UL508A ratings and NEC® Article 409 requirements? All of our DIN Rail Utility Boxes are UL Recognized (backwards-R-U) and CSA Component Accepted (CSA-with-black-triangle) as COMPONENTS under UL508A (Industrial Control Panels) and CSA C22.2 No. 14. As for any RECOGNIZED COMPONENTS WITH CONDITIONS OF ACCEPTABILITY, it is incumbent upon manufacturers of UL LISTED and CSA CERTIFIED industrial control panels that their certification reports permit any given recognized component or type of recognized components (i.e., whether it's a recognized Hubbell DIN Rail Utility Box-series, a recognized meter, a recognized disconnect switch, etc.).

Disconnect Switches

Can I purchase replacement parts for your HBLDS3 disconnect?

Can I purchase replacement parts for your HBLDS33ACNK disconnect?

Can I purchase replacement parts for your HBLDS6 disconnect?

Can I purchase replacement parts for your HBLDS10 disconnect?

Can I purchase the replacement switch for your HBL13R23D?

Can I purchase the red replacement handle for your Circuit-Lock unfused 7?

Can your 3R motor controller disconnect be locked in the on and off position?

Do you have an enclosures or boxes for your 40A, 50A and 85A manual motor controllers?

Fire-Rated Poke-Throughs

Do you have a Fire-Rated Poke-Through (FRPT) that can be installed in a concrete floor that can be spaced closer than 1 per 65 square feet.

Are Fire-Rated Poke-Throughs approved for use in the city of Chicago?

What is the "T" rating of a concrete floor?

Can I feed your fire rated pedestals with a nipple in a table top application?

What are the data jacks used in the old style PT4X4 FRPT (PT4XBRS2C, PT4XGY2C, PT4XI2C and PT4XBL2C)? Are they still available for sale?

What is the diameter counter bore and depth that is required for the back of the carpet flange of a FRPT to sit flush?

Do the flush and pedestal FRPT's have a maximum voltage rating?

Are the SystemOne poke throughs rated for plenum areas in the city of Chicago?

What size hole do I drill for a fire rated poke thru?

Can I install a fire rated poke thru in a wooden framed floor?

Can you use the 4X4 Fire Rated Poke Through as a Isolated Ground Device?

When installing Fire-Rated Poke-Throughs, why can't two be installed right next to each other?

H-MOSS Occupancy Sensors

What is the equation to figure out the line of sight for the ATU2000C when used in a hallway application?

Do you carry cages to protect your occupancy motion sensors?

Are Hubbell AAR and control units plenum rated?

Do you have a 3-way line voltage motion wall switches?

We have a problem with the contacts on our power packs sticking. What could be the cause?

What is the warranty on Occupancy Sensors products ?

Are HMOSS sensors compatible with all ballasts?

Why are Adaptive Technology sensors superior to other occupancy sensors?

Why do sensors need to adjust?

What is inside Adaptive Technology sensors that allows them to learn?

Are Adaptive Technology sensors reliable? Have they been tested to confirm performance claims?

Why are Dual Technology sensors superior to single technology sensors?

If the timer is accidentally left in the test mode (8 seconds for low voltage ceiling & wall sensors, and 10 seconds for wall switches), what does the sensor do?

How are the sensors put into "test mode" ?

Does Adaptive Technology address ultrasonic false-ons from air currents?

If I get a "false-off" occurrence (lights turn off when area is occupied) what will the sensor do?

Upon power up, how long does the sensor need to start working?

What are factory timer settings?

What is a false-on?

Do we have a solution for false-ons?

How does the sensor adapt to false-ons?

Do Adaptive Technology sensors, "fail safe" or fail with the lights on?

Do Adaptive Technology sensors interfere with Pacemakers?

Do Adaptive Technolog sensors interfere with Interactive Whiteboards?

Do Adaptive Technology sensors interfere with Hearing Aids?

Do Adaptive Technology line voltage sensors, control units and add-a relays employ "zero arc point " switching?

Can sensors see motion through glass walls or windows?

Do the adjustment knobs move during self-adjusting?

Why have the adjustment knobs at all?

A low voltage ceiling sensor was temporarily installed for 40 days. It is now being moved to a new location. Can the learned settings be erased and started over ?

If I set the green adjustment knob (ultrasonic sensitivity) of a dual technology low voltage sensor to zero, can the sensor operate as a passive infrared sensor?

Why do the ATD500C/RP, ATD1000C/RP, ATU500C/RP & ATU1000C/RP have 180 degree coverage patterns?

What is the longest distance a sensor can be from the control unit?

Can the learned settings on the adaptive wall switch sensors (AD1277xx, AU1277xx, & AP1277xx) be reset?

Can the line voltage Optimizer high bay sensor control multiple fixtures?

I don't want to install an Optimizer per light fixture. Are there any options?

tradeSELECT

What the maximum number of conductors allowed in the power section of our JLOAD wall/ floor box and under cabinet box?

Do you sell residential grade duplex receptacles and switches that will accept both copper and aluminum wire?

Hose and Cable Protection

Can I cut your TrukTrak and TredTrak?

How do I cut your FloorTrak?

What can I use to hold my FloorTrak down?

I need 10 feet of your HCT25345K for my application, you only sell it in 5 foot lengths. What should I do?

Industrial Connectivity

How do I connect together a male and female Mini-Quick plugs? They both have a female threaded coupling?

Kellems Wire Management

Do you sell stainless steel support grips?

We tested our support grip with a magnet, and it stuck to several parts of the material. Does this typically happen with 302/304 stainless steel, or did we get the wrong product?

Can I purchase a stainless steel pulling grip for a salt water application?

Can I use a pulling grip to pull conduit thru a bored hole or ditch in the ground?

I noticed you have a page in your catalog showing Hose Containment Grips, but no catalog numbers. How do I order one?

Are NPT, PG and Metric threaded fittings interchangeable? Strain relief's are available in three different types of mounting threads: NPT, PG and Metric. NPT (National Pipe Thread) is the American standard. PG (Panzer Gewinde) and M (Metric) are European standards. PG threading is sometimes referred to as metric threading; however, these threads are not truly metric. The newer metric system (M) of threading is replacing PG as the standard.

Why is there a safety factor on Wire Management Products?

Do Deluxe Cord Grips have CE certification ?

Can I use conduit riser grips in EMT?

Which SHC1023 cord connecter will work best with hydraulic fluid? Machined Aluminum, Stainless, Nylon. Would the Neoprene be the weak link?

Are Hubbell cord connectors UL listed for specific type of cord?

Are Deluxe Cord Grips approved for pendant connectors?

How can we find the approximate equivalent diameter of a multi-cable bundle?

Do Kellems cord grips have a “DNV” certification (“Det Norske Veritas’ rules for classification of ships, high speed & light craft and mobile offshore units”).

I have a wire pull in a conduit. Which pulling grip should I use?

I find it very difficult lacing my rope into the overhead grip. Am I doing something wrong?

Why are the I-Grips for indoor use only? Is there an alternative for outdoor use?

Marine

I need a Marine power pedestal for my dock, I don't see them in your catalog. Do you sell the pedestals anymore?

Do you sell a box for your HBL303SS?

How does the YQ230 check for voltage? Does it just look for 250V, or does it look for two 125V circuits on different phases? Will the 50A connector have the two hots if there isn't a neutral?

Can I purchase replacement interiors for your Marine Pin and Sleeve devices?

Pin and Sleeve

Do the Insulgrip Pin and Sleeve Devices have a 4X rating?

Is there a lubricant that can be used on Pin and Sleeve Devices contacts?

What is the terminal temperature rating for determining wire ampacities when using IEC Pin and Sleeve Devices ?

Using the Hubbell C332P6S, what’s the power cord minimum pull force when assembled with plug by agency?

Can I buy just a replacement locking ring for a Hubbell Pin & Sleeve plug?

Do you sell European devices? Hubbell manufactures IEC309-1 heavy duty Pin and Sleeve devices, as well as an IEC320 appliance couplers.

Do you sell replacement covers for your IEC Pin & Sleeve receptacles and connectors?

Do you sell replacement covers for your IEC Pin & Sleeve mechanical interlocks?

Power Quality

What is the TVSS warranty phone number?

How do you wire a Surge receptacle so it will provide downstream protection? It only has two terminals?

Single Pole

Can you use Single Pole Device Connectors on motors?

What is the frequency rating of the Single Pole Devices?

Can you use welding cables with Single Pole Devices Connectors?

What type of cable can be used with Single Pole Devices Connectors?

Can you use DLO cable (UL RHH/RHW - 2) on Single Pole plugs and connectors?

SNAPConnect

How much space does the connector on your snap connect receptacles take up in the box (cu.in.)?

Standards and Codes

Does UL or NEC® specify the ground up or ground down on straight blade receptacles?

Do Hubbell receptacles and plugs meet NEMA WD6?

Are the CS1200 series switches and the CR5252/CR5262 series of receptacles Fed. Spec. Listed?

What is the test UL 4X test; the amount of water pressure and how far away is the nozzle?

Is HBL5461, 5-20R, rated/ approved for 50hz ?

What is the letter designation on the end of a Federal Specification number mean?

What is the web site for CSA?

What is the web sites for Federal Specification WC596?

What is the web site for TUV ?

What is the web site for UL?

What is catalog number 231A? Why isn't it in the catalog?

Please advise the CSA standard number under which the line of Wire Management Product grips is listed.

I have a lot of old non-NEMA devices that are dual rated. How come they are in the catalog but not dual rated anymore?

Straight Blade

I need to replace a LA15110. I can not find it in your catalog. Do you still make it?

What is the definition of terms used to classify wiring devices such as duplex receptacles?" ("Construction Grade", "Industrial Grade", "Specification Grade", "Hospital Grade".) Of the terms used all are marketing descriptions except "Hospital Grade." "Hospital Grade" plugs and receptacles undergo a more stringent battery of UL administered performance tests to earn a "Hospital Grade” designation. Construction/ Commercial/ Specification/ Industrial are terms we use to stratify our product offering, Good-Better-Best strategy. These terms mean different things to different manufacturers and there is no industry requirement that these need to meet. At Hubbell we've always been most put off by the "Specification Grade" term. As long as the correct receptacle is chosen for the given application it should be specified! So all of our duplexes carry the "Specification Grade" description. That leaves "Construction Grade" and "Industrial Grade." It is our feeling that people intuitively know an industrial application when they see it. If you have to buy parts for an industrial job you're thinking: "I need one seriously tough stuff for this job." The Construction and Industrial grade receptacles are both very well constructed. You need to ask, "Do I need a 80 ton, Tri-Axle truck or will my pick up truck be enough truck for the job?" Do I need all brass parts used with reinforced nylon or will steel do? As for Hubbell receptacles and switches, any devices beginning with the letter "C" will handle most everyday electrical applications but when devices are used in factory environments or subject to impact or hard use, go with the Tri-Axle truck, use devices with the "HBL" prefix.

Do you sell a NEMA TT-30 configuration?

Do you sell a orange non-isolated ground duplex receptacle?

Do you have a duplex receptacle wired to different circuits that I can use with a locking plug and straight blade plug?

I have a 20A 125V duplex receptacle, do I install it ground up or down?

Do you have a 20A 125V receptacle without the "T" slot and only two vertical slots?

Do you sell a NEMA 7-20 configuration? I see the configuration on your chart but no catalog numbers? Is this a miss-print?

I broke my HBL9259 four outlet cluster, where can I send it to have it repaired?

Can I purchase a replacement threaded plug for the HBL5236?

What are the holes for in the end of some of the 15A and 20A straight blade plugs?

I want a 20A 120V a straight blade receptacle with two vertical blades and a ground.

Do you manufacture any straight blade plugs that provide for crimp connections to the blades?

We need wiring devices in our MRI Lab. Are there any receptacles made with non-magnetic stainless bridges?

Can I get a Hospital Grade device without a green dot? I don't like the way the green dot looks.

Which receptacles have the highest pressure contacts? UL dictates how "tight" we can make the contacts. Generally they have to hold a plug attached to a 3 lb. weight but they have to drop a 15 lb. weight. Our top-of-the-line Extra Heavy Duty Industrial Series (HBL5362) and Hospital Grade (HBL8300) devices are considered by most as the best in the industry. We use solid brass contacts and a patented design to make these devices last the longest and survive the most abusive and critical applications. All receptacles leave the factory at the upper end of the UL tolerance, these devices will stay that way the longest. In the relatively mechanical stress free receptacle life of high-end audio applications the top-end receptacles would outlive the equipment plugged into them.

Surface Raceway

What does RW90 mean on the inside of the non-metallic PremiseTraks ?

Can the center channel be used on the PB3BC5 BaseTraks when the PB3IND box is used? What is the recommended application for the channels when the PB3IND2G is used?

Can you take a length of PlugTraks (IE:PT155112), cut it into one foot sections and install it on the wall?

What is the voltage rating for metal and non-metallic Raceway?

Can I connect your metallic raceway directly to your competition's raceway?

What color is your non-metallic raceway?

Can Non-Metallic Raceway be painted ?

I scratched the paint on the steel raceway. Do you have touch-up paint?

Where do I find the cubic capacity on your non-metallic raceway boxes.

Where do I find the maximum fixture weight rating on your HBL500 and HBL750 series fixture boxes?

What is the wire fill capacity for a PB2B5 when using the PB2IND2G inline box?

What color wiring devices should I used for your ivory steel painted raceway?

What is the maximum wire size you can install in Non-Metallic Raceway?

Switches

I can not find a DC rated switch in your catalog. Do you sell one?

How many keys come with your locking switches?

How do I wire up your HBL1388 for my generator application?

What wallplate do I use with your HB1221RKL?

Can you use a double-pole switch to control two independent 120VAC load circuits, each load circuit supplied a different phase ("hot" / ungrounded) conductor from a 240VAC supply (ie, 120/240VAC Edison circuit supply), with each 120VAC "hot" protected by two separate single pole breakers?

Do you have a Hospital Grade Switch?

Do you sell the two push button switches and plates anymore?

What is the endurance test that a switch has to pass in order to be Fed Spec?

Twist-Lock / Hubbellock

Is there an easy way to tell what is the mating plug for your HBL2310 Twist-Lock® receptacle?

I need to replace a 30A 125/250V inlet on my vehicle with a safety ignition interlocking switch. Do you still sell it?

What type of box can the HBL2030AP be installed on?

Do you have Hospital Grade Locking devices?

I have a Variloads receptacle installed in my factory that needs to be replaced, but I don't see the center pin configuration in your catalog. Can I still buy it?

Are NEMA® configurations require to be marked with HP rating?

I can't find a two gang wall plate for my Locking (1.56" dia.) receptacles.

Do I need to install a box for your HBL2710AR?

Can I make your Safety-Shroud Receptacles watertight?

I can not mount this CS6375 (50A Twist-Lock® Flanged Inlet) into a HBL7774WO weatherproof lift cover. What am I doing wrong?

I can not mount this HBL26522 (60A Hubbellock® flanged inlet) on to a HBL26401 box. What am I doing wrong?

I can't find weatherproof boots in your catalog for the 60A Hubbellock® plug and connectors.

Do you have a replacement interior for you HBL21414B?

Do you have a replacement interior for you HBL25603?

Do you have a replacement interior for you HBL25605?

Do you have a replacement interior for you HBL26418?

Do you have a replacement interior for you HBL26419?

Do you have a replacement interior for you HBL26420?

Do you have a replacement interior for you HBL26421?

Do you have a replacement interior for you HBL26422?

Do you sell mechanical interlocks for your Hubbellocks®?

Your HBL26410 that I have will not accept your HBL26401 back box. Why?

I installed a two gang concrete wall box for your CS6369 receptacle. The receptacle is for a single gang box. What should I do?

Can I connect your HBL2813SW to your HBL2811S?

Do you have a reverse service HBLMITL for 30A, 125/250V generator application?

Do you sell a receptacle with a NEMA L14-50R configuration?

Do you have a duplex receptacle that can be wired to different circuits that I can use with a locking plug and straight blade plug?

Do you sell a plug with a NEMA L21-50P configuration?

Can I run a conduit directly into you HBL2810SR?

I have your CS6369. Is the center pin the ground?

Do you sell the cord clamps for your 50A Twistlock® plugs and connectors?

Wallplates

What switch wallplate would you recommend in a detention center?

What is the difference between your SS8 and SS8L stainless steel wallplates?

What size wallplate should I used for my 15A single receptacle?

Do you have single gang wallplates for your flanged receptacle and inlets?

Can I mount your HBL96061 on a box with more than one switch?

Do you make a locking cover for a receptacle?

Do your stainless steel wallplates have a brushed finish?

Wiring Methods

Do you sell pipe, wire or cable?

Do you sell pipe, wire or cable?

Using a standard 500 volt megger. What should the resistance be from the isolated ground screw to the grounded portion of the device, what is the minimum reading that these devices are manufactured to achieve.

When wiring a device, why does the installation instructions indicate do not tin conductors?

What are Arc Fault Circuit Interrupters (AFCIs) ?

I need a 1" explosion proof sealing fitting. What is your catalog number?

What does it mean when a device has automatic grounding?

Do you have "Conditions of Acceptability" on your products?

I need a 3/4" rigid LB. What is your catalog number?

Can I buy direct from you or online?

Do you sell street light and poles?

Can I use stranded wire on your side wired receptacles?

What is the catalog number for a replacement element in my Hubbell hot water heater?